QA and support.

The job

Automated tests catch what someone thought to test. You catch what nobody thought of. Before each release you check it on real phones and computers, and you look at it the way a customer will. Between releases you answer our customers’ questions, and when a question turns out to be a bug, you are the one who reproduces it.

What you will do

• Test each release on iPhone, Android and desktop browsers before it ships
• Review before-and-after screenshots of changes, on phone and desktop
• Write clear bug reports: what happened, where, and how to reproduce it
• Turn each bug you find into an automated test, working with a coding agent
• Answer customer questions by email, and pass real bugs to engineering

What you need

• A methodical eye: you notice spacing that is off, text that is cut, a button that does nothing
• Clear, friendly written English
• Patience with people and with problems
• Comfort working with a coding agent such as Claude Code

You don’t need to be a programmer. Being able to read a test or a log helps, and you will pick it up here.

Good to have

• Experience testing websites or apps
• Accessibility testing
• Familiarity with developer tools

How we’ll interview

A conversation, then an hour with a version of our site. We’ll look at the quality of your bug reports, not how many you find.